(“ Cocoway ,” “us,” “our,” or “we”) has prepared this Privacy Statement to ensure that the viewers of our website (https://cocoway.com.au ) (the “Website”) and subscribers to our newsletter or other online services and products (collectively, the “Online Services”) are aware of our practices concerning information collected from users of the Website and subscribers and purchasers of Online Services (“Users”).
All information transmitted, submitted to, or acquired from, the Website shall be deemed to be the property of us and we shall have the right to use such information for the purposes described herein to the extent that such use is consistent with applicable law.
1. Terms and Conditions of Use
2. Information Collected
When a User uses, registers for or subscribes for any Online Services, or interacts with the Website in other ways, such as by submitting questions or comments, or requesting information or materials, such User acknowledges and authorizes us to collect the following information:
– User’s domain name, IP address, and computer and web browser type;
– Any information provided to us by User through the submission of any forms, surveys and any other information received from User, including, but not limited to, email addresses regardless of whether provided by Users or otherwise acquired by us as a result of correspondence with Users, personally identifiable information, and financial and demographic information relative to Users; and
– Any information relative to User’s utilization of the Website including information relative to what web pages Users visit or access.
3. Use of Information
All information collected may be utilized to enhance a User’s personal experience at the Website by enabling us to present content believed to be tailored to each User’s individual interest profile. Contact information collected from Users may be utilized to send each such User information and promotional material from us or our affiliates, partners or other third parties who have contracted with us.
4. Third Party Disclosure
We will utilize our best efforts to disclose a User’s information only to those third parties that we deem, in our sole discretion, to be reputable. Notwithstanding the foregoing, by utilizing the Website and/or Online Services, User hereby releases us from any claims, damages, losses and liabilities resulting from or arising out of our disclosure of any such User’s information to any third party.
Notwithstanding anything to the contrary herein, we reserve the right to release and disclose any and all information relative to any User to law enforcement or other governmental officials as we, in our sole and absolute discretion, deem necessary to comply with any applicable law or at the request any governmental entity or agency.
5. Access and Modification of Information
To the extent required by applicable law, User may request that we inform User about the personal information maintained by us with respect to User, and where appropriate, request that we update, correct and/or suppress personal information about User that we maintain.
We will make all required updates and changes within the time specified by applicable law, and where permitted, may charge an appropriate fee to cover the costs of responding to such request. Please remember, if User makes such a request, we may not be able to provide User with the same quality and/or variety of Online Services to which User is accustomed. User is permitted to remove User’s personal contact information from our marketing list by utilizing the “Unsubscribe” link located at the bottom of every email sent to Users by us or by directing any other request, in writing. To protect User’s confidentiality, we will only respond to the physical or email address provided to us in User’s request.
6. Information From Minors
No information collected from children is knowingly used for any purpose whatsoever, either inside or outside the Website.
7. Anti-Spam Policy
We seek to ensure that it and third parties with whom it provides information relative to Users comply with all applicable law relative to contact with Users. In this regard, we will only contact Users for the following purposes:
– To acknowledge the receipt of a User’s subscription application, online order or similar transaction, or to request additional information or action from User relative to any such transaction;
– In response to a User inquiry regarding the status of any transaction;
– Periodic contact expressing our appreciation for User’s business or patronage; and
In addition, we have instituted the following protocols relative to electronic mail correspondence in order to facilitate our compliance with applicable law such as the Can-Spam Act, including among other things:
All emails sent to Users by us will conspicuously identify us as the sender;
The Subject of emails will accurately describe the subject matter of the contents thereof, including clearly and conspicuously stating that the e-mail message is an advertisement if applicable; Email message will contain an “Unsubscribe” link located at the bottom thereof, which will allow the User to opt out of getting email from us in the future; and a current physical mailing address will be contained in all email communications, where the User can send suggestions, complaints or other correspondence.
8. Information Security
We implement security measures to protect against unauthorized access to or unauthorized alteration, disclosure, or destruction of User’s information. We restricts access to personal information to our employees and our business partners who may need such information in order to operate, develop or improve Online Services. Persons receiving such information are bound by confidentiality obligations and may be subject to discipline, including termination and criminal prosecution, if they fail to meet these obligations.